Job Summary
The Bartender shall be responsible for preparing and serving high-quality alcoholic and non-alcoholic beverages to customers while providing exceptional customer service. S/he will ensure a welcoming and efficient bar experience, maintaining cleanliness and organization, and adhering to all safety and regulatory standards to support bar operations and profitability.
Basic Salary: Ksh 20, 000
Responsibilities and Duties
Customer Service
- Provide prompt, friendly, and professional service to guests, ensuring a positive experience.
- Engage with customers to take drink orders, offer recommendations, and address inquiries or concerns.
- Handle complaints professionally and escalate unresolved issues to the Bar/Lounge Manager when necessary.
- Maintain a welcoming and inclusive atmosphere for all patrons.
Beverage Preparation and Service
- Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, and wines, adhering to standard recipes and presentation guidelines.
- Ensure consistency in drink quality and portion control to meet company standards.
- Monitor and maintain bar cleanliness, including wiping down surfaces, cleaning glassware, and organizing bar tools.
- Restock bar supplies, including garnishes, ice, and beverages, throughout shifts to ensure uninterrupted service.
Bar Operations
- Assist in setting up and closing the bar according to established procedures.
- Monitor inventory levels and report low stock to the Bar Manager.
- Support private functions and special events by preparing drinks and assisting with setup as directed.
- Adhere to all operational standards, including compliance with Kenyan alcohol regulations and the Alcoholic Drinks Control Act.
Health, Safety, and Compliance
- Follow health and safety protocols, including proper handling of food and beverages.
- Comply with all licensing requirements and regulations related to alcohol service.
- Participate in alcohol awareness training as required.
- Maintain a clean and sanitary work environment to meet governmental health standards.
Team Collaboration
- Work collaboratively with bar staff, waitstaff, and management to ensure smooth operations during peak hours.
- Communicate effectively with team members to coordinate service and resolve any issues.
- Assist with training new staff members as directed by the Bar Manager.
Additional Duties
- Perform additional tasks as assigned by the Bar Manager to support efficient bar operations.
Education and Certification
- At least Diploma in bartending or mixology from a recognized hospitality institution.
- Food & Beverage Service Certificate will be an added advantage.
- Minimum of 1–2 years of bartending or hospitality experience.
- Food Handler Certificate / Food Safety & Hygiene Training.
Skills and Knowledge
- Strong customer service skills with the ability to engage and build rapport with guests.
- Knowledge of beverage preparation, including cocktails, beers, and wines.
- Ability to perform efficiently under pressure in a dynamic, fast-paced environment.
- Excellent communication and interpersonal skills.
- Basic math skills for handling payments and inventory.
- Understanding of health, safety, and alcohol service regulations.
- Team-oriented mindset with a willingness to support colleagues.
- Ability to adapt to changing priorities and handle stressful situations professionally.
Application Guidelines
- Subject of Email: Please indicate “Bartender” as the subject of your email application.
- How to Apply: Send your application to jobs@gmcplace.co.ke.
- Deadline for Application: 30th June 2025.
- Shortlisting Process: Applications will be reviewed on a rolling basis.
- Recruitment Fee: Please note that GMC Place does not charge any recruitment fee for interviews or job placements.
- Communication: Due to the high volume of applications, only shortlisted candidates will be contacted.
- Disqualification: Canvassing will lead to automatic disqualification.
- Consent: By submitting an application, candidates give express consent to the employer to conduct background checks as necessary.
- Equal Opportunity: GMC Place – Kitengela is an equal opportunity employer.